Customer service: 023 80 405122

Find out what everyone is saying about Viscount...

All of our friendly team work hard to ensure you get the best products on the market and the very best level of customer service, so that you can enjoy your perfect leisure vehicle.

Take a look what some of our customers are saying below.

We love to hear what our customers think of the service we offer. Submit your review today, to share your experiences.

Reviews

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We have owned quite a few Motorhomes over the years and we have therefore met many dealers. Some have been good, some have been not so good. We found our latest Motorhome, a Hymer, on Viscount Leisure's website and it looked very attractive so we drove down to Southampton to have a look. The vehicle was in splendid condition, very well presented and it was just what we were looking for. The salesman, John Piper, was attentive, but not pushy and we decided there and then to buy the van! The whole process of trade in and signing on the dotted line was carried out in a very pleasant manner. Three weeks later, we drove down to Viscount for the hand over. This was carried out by Andy, another very pleasant and knowledgeable staff member. One or two minor issues with the van were sorted out speedily and we were soon on our way to spend the night at a local campsite, recommended by Viscount, as a 'shake down'. All was well, apart from leaving some of our stuff in the old van! We returned the following morning to collect our bits and bobs and bid farewell to Andy and John. All in all a very pleasant experience. Thank you. Nick & Shirley ( and not forgetting Candy our Springer Spaniel who was very taken with John!)

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Exceptional experience. The sales were very helpful, obliging, patient, knowledgeable Not pushy Very objective in assisting in our decision making, delighted with our eventual choice and purchase. Had visited other outlets and made us appreciate the whole package Viscount offer with the choice, personal service, presentation of vehicles, retail shop and after sales. All the staff we have met have been excellent in looking after us. Thank you Giles and Pauline

 
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We bought a new Eldiss Crusader Caravan and used our caravan as part exchange which we bought from Viscount. Viscount offered us more for our caravan than all of the local dealers. The buying process was straight forward even though a bit of haggling brought the cost down very slightly. We had a few snags with our new Eldiss which were resolved very quickly. We have used Viscount for many years for servicing and found them to be exceptional, always ready to offer advise and support. Well done to all at Viscount, there are many companies out there that could learn from them.

 
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Attentive and accommodating, we were allowed time alone to explore and try the various options before choosing a 6 Mtr Motorhome. They even brought it to our home to try the fit in our parking space. 

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As newbies to motorhoming, and this being a first time purchase, we visited a couple of different motorhome dealers to compare the information and advice on offer. Of the ones we visited Viscount impressed us the most, both with the deal that we were offered, and the level of service we received from Charles the salesman, who is extremely helpful and a really nice guy; Andy who carried out an induction in a way that was informative, helpful and easy to understand; and finally Chris in the service department who is extremely polite, friendly and helpful, attributes that would be sure to make customers more likely to return in the future when needing servicing or repairs. 

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Having recently purchased a new caravan from the Company we wish to acknowledge the attentive service that we received from John Piper during the consultation period. At no time was any pressure exerted and we felt comfortable in all aspects of the transaction. In addition we would thoroughly recommend the Induction process offered by the Company and delivered in our instance, by Adey. We are experienced caravanners but learnt a few extra tips along the way.

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Excellent service, with polite and helpful staff.

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Friendly helpful service, both sales and after sales, would definitely recommend Viscount to others. Very happy with our Swift Eccles 560. 

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Very happy with the friendly, helpful and knowledgeable service we received - A great experience!!

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The service was really good from the first point of contact - really knowledgeable sales and service staff - what I really liked was the fact that whilst we were choosing which motorhome to go with, we were left alone and not pressured. Will went that extra bit further as he actually picked us up from the train station on the day of pickup which was a very nice touch. The aftersales and handover was also very good - even when I had a question a couple of days / weeks later, as this was my first motorhome, I got a reply / phone call back within hours. My only suggestion would be for first time motorhome owners, is it may be worth explaining what does and doesn't work when not connected to mains in a bit more detail as this does not always become apparent until after you have left. Definitely would recommend Viscount.

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We purchased our first caravan from Viscount. We made the staff aware that we were novices at caravanning. They put our minds at ease as they gave us sound advice, we found them very helpful and understanding. We can't thank them enough, many thanks.

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The staff and service were beyond belief, the kindness and consideration and courtesy of all staff was astounding. The degree of the end product of my new motorhome appears A1. So many thanks to all staff involved.

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From initial ordering of our lovely new motorhome, to finally picking her up, the service provided by Viscount was excellent. Will and Adrian helped us with our decision and were very patient while we were in the 'decision phase' and kept communications going between ordering and collection. When it was finally collection day, Andy took us through everything we needed to know to make our new motorhome work for us. A massive thank you all round to everyone at Viscount.

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My husband & I ordered a Privacy room for our motorhome from Viscount & we were extremely pleased with the service provided by Chris & Amanda. Our order arrived the next day, what a great service. We often buy bits & pieces from their camping shop & we are always greeted by a friendly smile from Amanda and she is always helpful. We would highly recommend Viscount, best service ever. Sam & Paul Stuart.

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All staff were very friendly and helpful. We would use them again.

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We have just collected our Buccaneer Caravel and we were very pleased with the reception we received. I would like to thank everybody but especially John who dealt with our purchase. We were very impressed with the competitive prices, having searched for a few months for this particular caravan and found this one at Viscount £3000 less than others advertised. This is the second caravan we have bought from them and would definitely recommend them to other people, well done.

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We bought our first caravan from Viscount 4 years ago and really appreciated the great service and friendly people. We decided to buy again because of this quality service, and it was just as good. Jasper was excellent and attentive and handover from Andy professional and thorough. From start to finish a great experience and when problems sorted without fuss. I would recommend you without hesitation. Caravan is excellent, some minor issues which I am sure will be rectified but overall delighted with the product. You should be proud of the image and service you provide, it is hard to find these days. Graeme.

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Excellent service from start to finish. Jasper the salesperson was very welcoming and answered all of my questions whilst viewing the caravan and with all of the documentation from start to finish. Alan who came to view my caravan and take it away, was very friendly, helpful and efficient. Andy who carried out the handover was very knowledgeable on the caravan and its systems and answered all of my questions fully and clearly. My wife and I took the caravan out last weekend to try it out. We found it to be a great little van and it lived up to our expectations. I would have no hesitation in recommending Viscount Leisure.

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We have been customers at Viscount for nearly 15 years. This is our 6th caravan that we have purchased. We have always received excellent service from Justine - nothing is ever too much trouble. We are looking forward to using our brand new Elddis this weekend. We would like to thank Justine, John for a smooth hassle-free sale and Chris for his fantastic towing!

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Just collected our 5th motorhome, this is the 1st we have had from Viscount and the best customer service by a mile. From John who took us all through paperwork abd exchange to Andy who took us through every aspect of the motorhome. A big thank you and not forgetting the lady who answers the phone in such a happy, helpful manner. We would give 10 stars if we could Mell Coleman and Steve Evans. 

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We purchased a used motorhome, met with Will who was a delight to deal with and happy to spend time explaining the motorhome to us without us feeling like we were being sold it. To be honest he did not have to, the van was in fantastic condition. Very happy with our lovely old Autocruise, so glad the model layout we were after turned up at Viscount, our local motorhome dealer. If you are looking to buy a motorhome, we could not recommend them highly enough. 5-star service.

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My wife and I were very pleased with the service we got from the whole team at Viscount Leisure in purchasing a new caravan after losing our old van in a fire. They made the process very easy and did everything they could to help so many thank. From Michael and June Phillips.

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These guys are the best I've come across. Really go out of their way to help you. I will definitely be going back for all future services. All round 5 star.

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We are very grateful for the professional and helpful guidance given when we purchased our last new motorhome from you in September 2018. All of the team at Viscount were very accommodating and assisted us in the exchange of motorhomes - something that we really valued as we live in Northern Ireland. We did not plan to visit Viscount initially but just called in when visiting the area - we are very pleased we did !! Gerald and Heather.

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Excellent friendly staff

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Was very pleased with the recent purchase of my Devon Firefly (campervan). I would like to thank Charles (Salesman), and Andy for his help with the demonstration on handover of the vehicle.  I hope to have many happy times in the camper ..,

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Wonderful team of professional staff. Wide range of vans on forecourt / web, new and second hand. We bought a campervan, process was very easy from start to finish. Made to feel welcome to come back for any reason eg minor issues, future works, advice etc. Very pleased, Will return if we need an upgrade and will promote Viscount as a good dealer.

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Really great sales advice, helping us find the right caravan for our new adventures.

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Part exchanged our old caravan which turned out to be in poor condition but was handled brilliantly by Viscount and totally professional throughout.  The handover was thorough and any questions about the operation of anything was gladly demonstrated to us. Fully recommend sales, servicing and admin. Superb.

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Great advice from Andy and the team

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Loyalty was very much appreciated after our recent third purchase from Viscount. Great customer service.

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I was pleased with the service I have received. No more could have been done, thank you.

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A family owned business who gives a good personal service.

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What a great team all our thanks to John Will and Andy so helpful all of them we are looking forward to many years of motor homing in our new Sunlight. Cant thank you enough all the guys at Viscount.

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We picked up our Swift escape earlier this month from Viscount. The whole experience from first visit to purchase to after sales assistance is by far the most exceptional first class quality service we have ever experienced. We have purchased many expensive items over the years but never have we encountered this level of service. Everyone at Viscount is a credit to this company, the dedication, professionalism, knowledge and experience is outstanding. We highly recommend Viscount, they will always be our #1 choice - well done guys!

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We bought a new motorhome from here about a year ago and must say how impressed with everyone who works here we are. Nothing has been too much trouble. They are not at all pushy and their after sales service is excellent. Having been in sales myself I can appreciate their customer comes first attitude. I can not speak highly enough about this company and their people, it's just a pity we couldn't buy our next one from here.

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A big thank you to Neil, Andy, Chris and team for the help and support in buying our second motor home from Viscount, very pleased with the whole process, nothing was to much bother, and after service was second to none, thank you.

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Just got back home after selling our Motorhome and would just like to thank Viscount for a speedy transaction and great priceHappy Motorhoming to the lucky buyer !!We would definitely recommend Viscount Motorhomes...... Great Service 5*****

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Would just like to say a big thank you for the service from Will and the team. Customer service was second to none helpful and courteous no pushy sales men here. This is our first motorhome everybody was so friendly and made sure we were happy with everything before hand over, so pleased i used Viscount Motorhomes, would definitely use again and recommend to anybody GREAT service again ******* stars

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We have had our Mobile Home for about 8 months now and love it. We bought it new from Viscount Motorhomes and have had first class service and customer care from day one. Just this weekend (June 24th 2017) we called in to have a table wobble looked at for a warranty claim and within 30 minutes we were all set with a new table and pedestal installed! Nothing is too much trouble and we would not hesitate in recommending Viscount Motorhomes to any prospective customer. With a particular thank you to Chris Colley for being so responsive and positive in dealing with our table issue.

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Bought this great motorhome in March, 3 months in and we're never home! Its fantastic, everything works as it should, the design is good, the full length continental bed is very comfortable. Nothing we don't like ???? Wasn't sure about the auto gearbox but wouldn't be without it now. This Sunlight is fantastic value for money and we had great service from Neil & aLL the motorhome team at Viscount, thanks guys.

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Thanks to Will, Andy and the team following our collection of our new Motorhome. Busy getting to grips with the technology - the operation of the various interior lights alone are a complete mystery to resolve. Faultless service and handover from Viscount, so now for the open road!

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Picked up our new motorhome, good customer service, very attentive, they were aware of all our needs, we are very happy customers. We would very much recommend them to friends, family and anyone we meet on our travels.

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Had a few technical problems after initial buying, but after speaking to chris, Adrian and team we received great advice. we had to come back due to problems which they solved in a fast and friendly manner and we left more confident to enjoy our first trip away in the motorhome. well done to all the team your aftersales service is exceptional. thank you all once again.

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We would like to commend Will, Chris, Andy and the rest of the Viscount team for a seamless and trouble-free service - a rare commodity these days. The purchase and handover of our new motorhome has been pleasurable. The "can-do" approach of those at Viscount is refreshing, and the courtesy shown by all underpins the importance that Viscount attaches to the customer. 

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Thanks to Neil for all the help at the NEC Motorhome show, 25th Feb & answering all our questions. Very pleased with our choice. Thanks to Andy, Toby & Chris for all their help & advice during handover. Very professional & friendly team. Highly recommended.

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So pleased we found u at the Birmingham motorhome show.Well worth the 400 Mile Journey to collect our pride and joy. Big thanks to Adrian and team for all the help, advice and guidance in the purchasing of our first Motorhome ..here's to years of future happy travels

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We would like to thank Neil and Andy for your friendly helpful service and invaluable advice when buying our fourth Auto Trail. Exemplary service from viewing to handover everything went extremely smooth. A family run and owned business is a credit to you, if anyone is looking to purchase a motorhome and wish to be looked after then look no further than Viscount. It was a first class service worth the 170 mile trip. Thanks very much Pleasure to do business with you all best wishes Jane and Ev

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We have just bought our first motorhome and wanted to say a big thank you to Will and Andy for the initial phase plus Chris for the follow up help. We really felt that we were being treated like individuals, albeit rather confused ones, and not just another customer who had wondered in off the street. Thanks once again guys, we'll raise a glass of red to toast you all when we're down in sunny Spain later this year! Best wishes, Bill and Audrey

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Thank you Neil and Andy for your friendly and helpful service on our first purchase of a motorhome. A smooth and easy transaction for us novices who needed all the help we can get, including further telephone calls once we got home. Looking forward to our first trip away.

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We would like to thank everybody at Viscount especially Neil and Chris for all their help and advice on the purchase of our third Motorhome. We were impressed with the professional and friendly service we received. We are looking forward using our new van for the first time. Thanks Again Mike & Mags

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My heartfelt thanks to Will and the support team for providing an exemplary service. Viewing to handover was extremely smooth and everything went without a hitch. Having bought a few motor homes in the past, I have experienced some horrors, but the Viscount team are by far the best. This family owned and run business is a credit to the small business fraternity and Viscount take the utmost care in all that they do. If you are looking to buy a motor home and wish to be looked after...look no further than Viscount! You can count on Viscount for a first class service. Thank you Will and Andy, you made it so simple to own a quality motor home.

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Just finished our shakedown trip on the brand new van, everything even better than expected. Even more room in this one to fill up with all those essential items !! Thanks to all the team at Viscount for a really good experience, sales force really helpful and full working explanation on handover very well executed, a real pleasure to do business with you all, thanks and well done.

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Thank you very much to you all at Viscount Motors for the excellent customer service you gave us from our first visit until today when we brought "Rex" home. You made the whole purchase run so smoothly with your help and advice. Everyone was so friendly and welcoming. We would certainly recommend you to anyone who is wanting to buy a caravan or motorhome.

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An acknowledgement of the terrific efforts by Will of Viscount's Sales Team to assist us in New Zealand to purchase a new Motorhome in which to tour the UK and Europe. We approached Viscount on the merits of the reviews on their website and only because we had left our run too late in the order process, have we been unable to proceed in obtaining the particular vehicle we wanted. No list of questions went more than 24hours before clear responses came back to us in New Zealand and not only answers, but some good lateral thinking alternatives too in an endeavour not to see us disappointed. We are only sorry that we couldn't convert all their goodwill and hard work into our desires. If you are contemplating dealing with Viscount from afar, we would say don't hesitate - these people know the meaning of service and their product and while they can't help the demands on a manufacturer's production line - particularly when a customer has left it too late, (as we did), Will, no doubt with the help of others in the Viscount team, all made an excellent try to turn this around for us. Our sincere thanks and we hope to be back - in good time, next time. Kate and John Driver.

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Meeting the Staff at Viscount Motorhomes was a Pleasure. The handover by the ex Navy Man was the best I have had , explaining everything from the front to the back and top to Bottom what a credit to employ men of this standard. The team ere pleasant and polite and should I be in the area again I will drop in. Now if I have a problem I will give you a call. Many thanks Well done

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Our first motorhome was a swift, which was showing some signs of wear and tear. We bought a Sunlight T64 from Viscount motorhomes. It was like going from a mini to a Range Rover! 
Neil helped us through the whole purchase in a supportive friendly manner and then Chris helped me to understand how things worked. I have made several phone calls from foreign fields to check on things when I was unsure and they have always helped me out. They are a professional, friendly team that I would recommend without hesitation. I feel that I can rely on their knowledge and expertise to guide me in the future. Thanks Neil and everyone at Viscount.

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Just picked up my new Sunlight yesterday. Everything promised has been done, great handover demonstration.I found the whole team to be very helpful, and you can tell it is a family business by the level of care and consideration they give.I am sure we will have a great relationship going forward.

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We are over the moon with our Autotrail motorhome from Viscount Motorhomes. We are looking forward to lots of trips in the UK and further afield. Thank you to Justine and Chris for their first class customer service, nothing has been too much trouble. We have already recommended them and will do again.

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We collected our Coral on Saturday 13th May from Adrian at viscount, after ordering it from him in February. The wait was so well worth it, the service and help we received from Viscount was excellent. We are totally delighted with our purchase, and would definitely recommend this company.

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A very big thank you to Chris and the team at Viscount. Nothing appears to be too much trouble and when we had a problem, they sorted it in a very friendly and respectful way. We bought our Autocruise Accent from them in October 2016 and have nothing but praise for Viscount. They took their time in showing us around and the handover was excellent. We will definitely be recommending them!

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We purchased our Auto Sleeper from Viscount earlier this month and have just returned from our first trip in it, which we thoroughly enjoyed. The staff at Viscount - particularly Neil, who we dealt with - were extremely helpful right from the start. This is our first motorhome so we particularly appreciated his patience in answering all our questions. At no point did we feel that we were being pushed into anything we were not comfortable with. Neil was friendly and supportive and when we collected our motorhome the handover and advice from the technical team was first class too. All in all a good experience and we would certainly recommend the team at Viscount to others considering purchasing a motorhome.

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