I drove for nearly 4 hours to collect & purchase my caravan, it was also the first time I had viewed it! A very scary time and a huge deal for me. I had much communication with Charles & Will and nothing was too much trouble. Charles answered all my questions and I was made to feel at ease with the sale and my nerves were understood and alleviated. I had nothing to worry about their site is professional and well organised. The staff are smart and very friendly nothing was too much for them and I was remind several times that they will always be their for any advice or help. I received a film running through the whole set up of my caravan, which I have viewed several times and is easy to jump to the point I'm looking for. I love my caravan and Viscount Leisure are simply the best.