An acknowledgement of the terrific efforts by Will of Viscount's Sales Team to assist us in New Zealand to purchase a new Motorhome in which to tour the UK and Europe. We approached Viscount on the merits of the reviews on their website and only because we had left our run too late in the order process, have we been unable to proceed in obtaining the particular vehicle we wanted. No list of questions went more than 24hours before clear responses came back to us in New Zealand and not only answers, but some good lateral thinking alternatives too in an endeavour not to see us disappointed. We are only sorry that we couldn't convert all their goodwill and hard work into our desires. If you are contemplating dealing with Viscount from afar, we would say don't hesitate - these people know the meaning of service and their product and while they can't help the demands on a manufacturer's production line - particularly when a customer has left it too late, (as we did), Will, no doubt with the help of others in the Viscount team, all made an excellent try to turn this around for us. Our sincere thanks and we hope to be back - in good time, next time. Kate and John Driver.