Customer service: 023 80 405122

Posted on 26th Mar 2020

COVID-19

This is our first COVID-19 blog, the purpose of this and future blogs is to keep you informed with what’s occurring at Viscount Leisure and trends within the caravan / motorhome industry and holiday parks throughout the UK.

Following the Prime Ministers announcement on Monday we have locked the gates until further notice.

Please rest assured that does not mean we are unavailable, members of both our Service Team and Sales Department have laptops at home and can be contacted via email as follows

All sales enquiries – sales@viscountleisure.co.uk

All service enquiries  -service@viscountlesiure.co.uk

We understand that the caravan and motorhome manufacturers have relaxed their position with regard to having your caravan/motorhome habitation service -completed within a specific time frame. If you are an existing customer and would like to book in for a service, please email the service department who will be in touch with you as soon as they are able to do so.

We appreciate many of us will have more time for surfing the net over the coming weeks. With this in mind, we have a comprehensive selection of images of all our stock on our website www.viscountleisure.co.uk  and in most instances a brief video too.  If you have any questions about our stock or would like a no obligation part exchange price, obviously subject to future inspection, please email the Sales Department with your contact telephone number and someone will be in touch. We are also able to provide finance quotes over the phone and reserve any item of stock. Should you wish to reserve a caravan or motorhome we can talk you through the next steps.  Please be aware in this GDPR compliant world we exist we will be calling you if you email us with your number!

In recent weeks there has been so many negative news stories on social media, here at Viscount Leisure we are proud to play a small part in the UK Caravan Industry and wholeheartedly support those who run such a fantastic and diverse range of holiday parks throughout the UK.  Holiday Park Managers in recent years have become adept at crisis management having dealt with flooding, foot and mouth and bird flu as well a few stormy winters!  Feedback from Park Owners/Managers is that whilst many have suspended bookings for the 2020 season until they are able to open the parks – many have now started taking bookings for 2021 and have seen a lots of positive feedback and a spike in bookings from both new and existing customers who say they don’t want to go on a cruise holiday or fly away to faraway shores.  We would recommend that you check your emails and preferred parks websites to see if they are now taking 2021 bookings, we believe demand will be high and we wouldn’t want you to miss out.

As always please be safe and stay indoors or your garden over the coming weeks and if you have any caravan/motorhome related questions please do not hesitate to email us with them.

See you soon from all at Viscount Leisure

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Temporary closure

In line with the Prime Minister’s directive,
our showground is now closed and will
remain so until further notice.

However, our Sales and Aftersales Teams
remain available for all enquiries.

Contact us via:
Tel: 02380 405122
(please leave a voice message with your contact details
& we will return your call promptly)
Email: sales@viscountleisure.co.uk
or service@viscountleisure.co.uk

We look forward to seeing you in person when we
reopen for business. In the meantime please look
after yourselves during this difficult time.

Viscount Leisure